Tlapana, Tshepo, Magalingam Atheeshey Pillay, Ntombikayise Princess Magoso, et Cleopatra Moipone Matli. « Service Quality at Selected Fashion Retail Stores in South Africa ». International Journal of Financial Studies, Economics and Management 3, no. 1 (mars 20, 2024): 1–12. Consulté le juillet 11, 2025. https://ijfsem.org/index.php/ijfsem/article/view/195.